Shipping policy

Shipping Policy

At Canyon Craft, we want you to know exactly what to expect when you order with us.

Order Processing Time
All orders are processed within [1–2] business days. Orders are not shipped or delivered on weekends or holidays. If we're experiencing a high volume of orders, processing may be delayed by a few days — we'll notify you by email if there's a significant delay.

Shipping Time
Once your order has shipped, delivery typically takes [7–10] business days within the [United States/your target country], depending on your location. Please note that shipping times are estimates and are not guaranteed, as they can be affected by carrier delays, customs (for international orders), or weather conditions.

Shipping Rates
Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey.

International Shipping
International orders may be subject to import duties and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.

Delays
Canyon Craft is not liable for delays caused by the shipping carrier, customs processing, or events outside our control. If your order is significantly delayed, please reach out to us at [canyoncraft.help@gmail.com] and we'll help track it down.

Lost or Damaged Packages
If your order arrives damaged or is lost in transit, contact us at [canyoncraft.help@gmail.com] within [7–14] days of the expected delivery date so we can make it right.